On hybrid working and human nature (part 1)

Some reflections are emerging from the work I have been doing with a range of organisations over recent months. There are differences between how the leadership of an organisation and their staff are experiencing the pandemic, and these differences extend to teams and individuals. This is to be expected, of course. A number of challenges […]

On dreamspace

Some things can’t be rushed. We know this. The maturation of a wine, the build of a three hour NFL game or a five day test match towards its denouement, the germination and development of ideas, the growth of a forest or the development of a child. But today’s world seems to have been gaining speed […]

On why less is often more

The challenges of working productively from home are especially acute during Covid19. What might we do to enable us to work more effectively? What is working from home doing for our own well-being and productivity? Let’s start with some of the challenges.  It’s tough to follow my mantra of curating your workspace to suit the […]

On creating the conditions for innovation

It’s a recurring theme, that of thinking about the journey to radical innovation in the public sector. It’s one thing to say that innovation occurs within your organisation yet the real challenge is in how to shift systems in more effective directions. System-changing innovations provide significant boosts to public value and, as David Albury recognises, […]

On being a public entrepreneur

The disruptive innovation spilling out of Silicon Valley and other hotbeds of tech start-ups can captivate our imagination. For those trying to make change happen in their own communities and organisations, for those seeking to stimulate economic growth in new and emerging fields, and for those trying to use tech to change the way things […]

On shadow work and bandwidth

The promise of going paperless is one I’ve been chasing one the last three years, digitising much of my world and opting out of being sent bills and correspondence in hard copy for environmental reasons as well as an attempt to simplify my life. I’ve scanned, recycled. Yet paperless is not synonymous with simple, uncluttered […]

On organisational immunity to change

“For an idea that does not first seem insane, there is no hope.” Albert Einstein Making things happen in our communities and workplaces is difficult for a number of reasons. Behavioural economics teaches us that we are averse to loss, whether financial, status, or simply in terms of what is normal in our lives. We […]

On paying attention

Multitasking is a myth – handling interruptions at work actually requires rapid task-switching, which can bear a cost to our health. “Choice of attention – to pay attention to this and ignore that – is to the inner life what choice of action is to the outer. In both cases, a man is responsible for […]

On email, but not as we knew it

How many people have received an email from someone asking if you’ve seen their email? Is there anything crazier? That’s just people making work about the work. Time to back up a it before getting back to email… Office software has traditionally adhered to what I like to refer to as ‘faster horses syndrome’. This […]

On ditching Outlook and those inbuilt apps

I think it’s important to have a separate calendar and email programme if you are to be focused and productive and reduce stress. And you shouldn’t automatically use the apps that come bundled with your device / tablet / computer as default. Here’s why. Separate apps mean you can work on your schedule and keep […]